New Catering Provider 
We are pleased to let families know that, following a full and competitive procurement process under the ESPO national framework, Dolce Limited has been appointed as our new school meals provider from January 2026. Dolce brings extensive experience in providing nutritious, freshly prepared school meals and a strong commitment to pupil well-being. Their service will introduce a number of exciting enhancements, including:
• Interactive cooking and food education sessions for pupils,
• Development of school herb gardens to promote hands-on learning about ingredients and sustainability, and
• Improved online ordering and payment systems for parents and carers.
We believe this will represent a significant improvement in meal quality, variety and overall dining experience, and we hope parents and pupils will quickly see the benefits when the new service begins in the new term. More information, including menus and details of the new ordering system, will be shared closer to the start of term.
Save the Date: A ‘Meet Dolce ’ drop in information session has been planned for Tuesday 16 December from 3.30 - 4.30pm in the school hall.
Guide to set up your Dolce SchoolGrid Account
Dolce Introduction Letter
Dear Parent / Carer,
We are delighted to introduce ourselves as your new catering provider at Glebe Primary School. Our aim is simple: to provide every child with tasty, nutritious meals that they enjoy, while giving them the energy and focus they need for learning throughout the afternoon.
SchoolGrid Account
To access school meals, you’ll need to activate a SchoolGrid account. This easy-to-use system allows you to pre-order meals and view menus.
Pre-ordering Meals
To reduce waste and help to ensure your child receives their preferred choice, please pre-order meals before 8:55am on the day. You can also pre-order for the entire term in advance.
Please note - Menus may occasionally change due to unforeseen circumstances. For the latest updates please refer to SchoolGrid and check your emails for any pre-order cancellation notifications.
Allergies or Dietary Requirements
It is essential that parents record their child’s allergies on SchoolGrid so we can provide a safe meal. If your child has an allergy outside the standard 14 allergens, or any additional dietary needs (such as vegan or halal), please contact Dolce Customer Care and we will assist you in updating this information.
If your child has a special diet or care plan, please speak to the school. Dolce’s Area Manager will then work closely with yourself and the school to ensure your child’s needs are met.
Contact Details
Dolce is your catering provider. If you have any questions, comments or suggestions regarding school meals, allergens, payments etc, please do not hesitate to contact our friendly Dolce Customer Care team
Availability - Monday to Friday 8am to 5pm
Phone - 01942 707709
Email - customercare@dolce.co.uk
SchoolGrid is the Software provider we use. If you experience any technical issues with access to SchoolGrid, please contact SchoolGrid technical support on 01506 300310 or by email to support@schoolgrid.co.uk
Useful Information
Dolce Spring Menu 2026
Your child may be eligible for free school meals funding if you receive any of the following
- Income Support
- income-based Jobseeker’s Allowance
- income-related Employment and Support Allowance
- support under Part VI of the Immigration and Asylum Act 1999
- the guaranteed element of Pension Credit
- Child Tax Credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
- Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit
- Universal Credit - if you apply on or after 1 April 2018 your household income must be less than £7,400 a year (after tax and not including any benefits you get)
Children who get paid these benefits directly, instead of through a parent or guardian, can also get free school meals.
Your child may also get free school meals funding if you get any of these benefits and your child is both:
- younger than the compulsory age for starting school
- in full-time education​
For further information and to apply, please see the following link FSM Eligibility Checker
For every child registered, Glebe Primary School gets £1,385 per year.
With our existing pupil premium funding we are already
- providing additional 1:1 tuition
- providing additional support groups
- providing opportunities for individual mentoring
- providing additional teachers and support staff
Don't forget we operate a no nuts policy in school due to high numbers of our pupils who have a life-threatening nut allergy. For the safety of these pupils, we ask you to refrain from sending items containing nuts in your children's lunchbox.
